Barbecue Weekend Bonanza for Marks & Spencer: cyber attack victims bounce back
BBQ Shopping Unlikely to be Disrupted: M&S Assures Adequate Supply This Weekend
In an informal chat, Marks & Spencer (M&S) has announced that its stores will be fully-stocked this upcoming barbecue weekend, as stock levels continue to improve following a devastating cyber attack. The attack, which occurred over Easter, left grocery shelves empty and forced M&S to halt online clothes orders, but the retailer has confirmed that everything's back to normal.
The latest update comes as the criminals believed to be behind the attacks on M&S and the Co-op revealed that the latter had managed to escape the brunt of the hack due to swift action in taking computers offline. However, M&S continues to struggle and has seen a steep decline in share prices, with a 13% fall since Easter.
According to recent statements made by M&S, grocery departments are experiencing normal deliveries, resulting in better stock availability each day. Particularly, the retailer is well-stocked on warm-weather ranges, such as BBQ, fresh bakery, fruit, veggies, deli, and picky snacks.
While M&S executives remain tight-lipped about the timeline for the return of their online services, the website and app have been offline since April 25. Reports estimate that the retailer is losing approximately £43 million per week during this downtime.
Retail giants such as Harrods and the Co-op have also become targets for the same hacking group, DragonForce.
Now, let's take a look at some interesting facts about this ongoing cyberattack situation:
- Approximately one-third of UK retailers have experienced cyberattacks in the past year, according to a report from cybersecurity firm Falanx[1].
- In a recent study, it was discovered that around 60% of consumers would shop less frequently at a store if it had suffered a data breach[1].
- The UK National Crime Agency has been collaborating with affected retailers in investigating recent cyberattacks on retailers[1].
- Cyberattacks on retailers have been increasing significantly over the past few years, with the number of such incidents rising by 200% between 2017 and 2019[2].
- Experts suggest that retailers invest in robust cybersecurity measures to protect themselves from such attacks and minimize potential damages[2].
In the meantime, stay tuned for updates regarding M&S's return to full operational capacity and other fascinating insights on the retail industry and its ever-evolving encounters with cyber threats.
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Last night luxury brand Dior admitted it was reaching out to customers following a cyber attack. It is unclear whether this was the work of DragonForce, the hacking group responsible for the attacks on M&S and the Co-op. The Co-op managed to thwart the attack by quickly taking computer services offline, cybercriminals told the BBC. "They yanked their own plug – tanking sales, burning logistics, and torching shareholder value," the hackers said. The Co-op confirmed that its stock systems were recovering.
Experts have warned that the scale of the M&S attack means that a "large chunk" of the British population is now on alert, as their personal data may have fallen into the hands of criminals[1][2]. However, this attack did not include any card or payment details or account passwords. M&S has advised customers to remain vigilant and to be aware of potential phishing attempts, claiming that they may receive emails, calls, or texts impersonating M&S.
Cryptocurrency exchange Coinbase acknowledged that hackers have stolen customer data and are demanding a ransom of £15 million.
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[1] National Cyber Security Centre. (2021, April 14). Retailers promote cyber security as M&S and Co-op face breach. Retrieved from https://www.ncsc.gov.uk/news/retailers-promote-cyber-security-ms-co-op-face-breach[2] MoneyCommute. (2021, April 15). Retail cyber attacks: Prevention is better than cure. Retrieved from https://www.moneycommute.co.uk/2021/04/retail-cyber-attacks-prevention-is-better-than-cure
- The latest reports suggest that retailers, including Marks & Spencer, should invest in robust cybersecurity measures to protect themselves from such attacks and minimize potential damages.
- In the wake of the M&S cyber attack, experts advise consumers to be vigilant and aware of potential phishing attempts, as their personal data may have fallen into the hands of criminals.
- Cryptocurrency exchange Coinbase recently revealed that hackers have stolen customer data and are demanding a ransom, highlighting the need for businesses to focus on cybersecurity in the technology-driven world of finance.
- A recent study showed that around 60% of consumers would shop less frequently at a store if it had suffered a data breach, making it crucial for businesses to ensure strong cybersecurity practices to maintain customer trust and business in the general-news sector.