Coforge and Nylas Team Up to Transform Salesforce Customer Appointment Setting and Communication Channels
Bringing the Salesforce Ecosytem to New Heights: Coforge and Nylas Join Forces
🔥Hear this 🔥Coforge Limited, a leading global digital services provider, and Nylas, the go-to communications API provider, have joined forces to turbocharge customer engagement and operational efficiency within the Salesforce ecosystem.
A Game-Changer for Franchise Businesses
Franchise companies are no strangers to communication and operational hurdles. With a lack of integrated solutions, connecting franchisors and franchisees can be a challenge. This often leads to communication lapses and operational friction, especially when franchisees use independent email systems.
Enter the strategic partnership between Coforge and Nylas.
By integrating Nylas' secure and scalable email, calendar, and scheduling APIs directly into Salesforce, Coforge offers an automation-powered solution. This enables organizations to streamline scheduling, automate customer communications, and amplify CRM performance through personalized, data-driven interactions.
Streamlined Communication and Scheduling, Simplified
This innovative solution supports seamless, bi-directional meeting scheduling, making it easier for franchisees and franchisors to collaborate. It also provides centralized communication management and intelligent workflow automation, reducing operational friction and enhancing team productivity.
Revolutionizing the Salesforce Ecosystem
This strategic partnership has substantial implications for the Salesforce ecosystem. By leveraging Nylas' advanced communication infrastructure and Coforge's deep Salesforce consulting expertise, the duo delivers an integrated, intelligent solution. This turnkey solution empowers businesses to transform their customer communication and scheduling processes, delivering exceptional user experiences that drive growth.
A Match Made in Tech Heaven
John Speight, EVP, EU Geo Business Leader, and Customer Success Officer at Coforge, spoke about the collaboration: "By embedding Nylas' capabilities into Salesforce, we are equipping organizations with smarter scheduling, richer insights, and automation-led communication workflows that transform their CRM into a strategic growth enabler."
Christine Spang, Co-Founder & CEO at Nylas, added, "We are thrilled to partner with Coforge to bring the power of Nylas' communication APIs to the Salesforce ecosystem. Together, we are empowering businesses to revolutionize their customer communication and scheduling processes."
About Coforge
Coforge is a global digital services provider, utilizing emerging technologies and deep domain expertise to deliver real-world business impact. With a focus on select industries, and in-depth understanding of the underlying processes, Coforge is a trusted partner in digital transformation initiatives. Specializing in AI, Cloud, Data, Integration, and Automation technologies, Coforge helps businesses evolve into intelligent, high-growth enterprises.
About Nylas
Nylas is a leading communications API platform, empowering developers to embed email, calendar, and contacts into applications securely and at scale. Trusted by over 100,000 developers worldwide, Nylas helps businesses simplify complex communication workflows and deliver first-rate user experiences.
For more information, contact Santanu Bhattacharya, PR & Communications at Coforge ([email protected]).
- SOURCE: BUSINESS WIRE | * Author: Business Wire | * View all posts*
This strategic partnership between Coforge and Nylas is set to revolutionize the Salesforce ecosystem, as they integrate Nylas' secure and scalable communication APIs into Salesforce. This allows businesses to streamline scheduling, automate customer communications, and amplify CRM performance through data-driven interactions ( Finance, Technology, Business, Salesforce ).
The innovative solution supports bi-directional meeting scheduling, simplifying collaboration between franchisees and franchisors, and offering centralized communication management and intelligent workflow automation ( Communication, Operational Efficiency, Salesforce ).
By leveraging Nylas' advanced communication infrastructure and Coforge's deep Salesforce consulting expertise, this partnership delivers an integrated, intelligent solution that can transform customer communication and scheduling processes, ultimately driving growth ( Salesforce, Industry, Growth ).
Coforge's EVP, EU Geo Business Leader, and Customer Success Officer, John Speight, and Nylas' Co-Founder & CEO, Christine Spang, expressed their excitement about the collaboration, highlighting how it would offer smarter scheduling, richer insights, and automation-led communication workflows ( Coforge, Nylas, Partnership, Vision ).
