E& collaborates with Digicel to bolster international voice services and combat telecom fraudulent activities.
Bringing Telecom Giants Together for a Safer, Smarter Future
Etisalat (now known as e&) has teamed up with Digicel Group to fortify the security and efficiency of Digicel's international voice services in 24 territories across the Americas. This significant venture in the global telecom sphere promises to revolutionize the quality and protection of voice services.
The strategic partnership between e& and Digicel aims to streamline their operations, improving service performance by managing inbound and outbound international traffic. They're also committed to implementing advanced AI-driven technologies to catch and thwart fraud, a growing concern in the telecommunications industry.
This collaboration will empower both companies with real-time monitoring, proactive threat mitigation, and robust security protocols to secure their users, operators, and the entire telecom ecosystem. With escalating risks and shifting technologies, the duo intends to establish new standards for operational durability and security in international voice traffic management.
By pooling their expertise and resources, Digicel and e& are not only bolstering technical capabilities but also preparing for the future amid developments like the surge of OTT platforms and VoLTE. This partnership supports Digicel's wholesale strategy by optimizing expenses and bolstering its position in the market.
Nabil Baccouche, Group Chief Carrier and Wholesale Officer at e&, commented that the alliance aligns with e&'s strategic expansion, specifically as the company grows its wholesale hub in Miami. He underscored the importance of delivering high-quality, innovative, and secure services throughout the Caribbean and the Americas.
Meanwhile, Digicel Group Chief Business Officer Liam Donnelly highlighted that the alliance elevates customer experience and opens doors for broader international business opportunities.
Telecom companies are encountering escalating challenges, and the alliance between e& and Digicel demonstrates a forward-thinking approach to operational proficiency, fraud resilience, and long-term growth in international communications.
News Source: Emirates News Agency
According to enrichment data, the collaboration will benefit from e&'s global expertise and technological leadership to enhance Digicel’s international voice services across the Americas. The partnership's primary goal is improving voice traffic management, setting new benchmarks for operational resilience, and fortifying the telecom sector against the growing fraud threats. Utilizing AI-driven technologies, the partnership provides users, operators, and the entire ecosystem with real-time monitoring, proactive threat mitigation, and enhanced security protocols.
- Leveraging e&'s technological leadership, this collaboration seeks to enhance Digicel's voice services in the Americas, focusing on improving voice traffic management and setting new standards for operational resilience against growing fraud threats.
- By pooling their expertise and resources, Digicel and e& prepare for the future challenges in the telecom industry, including the rise of OTT platforms and VoLTE, while also optimizing expenses and bolstering Digicel's market position.
- In the rapidly evolving technological landscape of the finance and telecommunications industry, the strategic partnership between e& and Digicel aims to provide users, operators, and the entire ecosystem with advanced AI-driven technologies for real-time monitoring, proactive threat mitigation, and robust security protocols.
