Enhancing retail efficiencies: Ulemiste Centre's intelligent cleaning system slashes expenses by 15%
Revamped Article:
Ülemiste Centre and Stell Eesti AS blazed the trail two years ago, introducing the data-driven Tork Vision Clean solution – a first in the Baltics. This innovative cleaning solution, particularly in shopping and entertainment settings, has boosted efficiency and cost-effectiveness. The system gathers real-time data on visitor flows and supply levels, slashing labor and material costs while elevating service quality.
Tiia Nõmm, Marketing and Responsible Business Head at Ülemiste Centre, confessed that the previous cleaning model was effective but needed improvements in efficiency. "Earlier, cleaning staff followed a strict schedule. Now, they adapt to real needs – there's no more unnecessary, manual dispenser checks," she clarified. This shift has allowed the shopping and entertainment mecca to slice cleaning service hours by 15%, equivalent to roughly 100 hours monthly, freeing up time for additional cleaning tasks.
Piret Veski, Marketing and Communications Specialist at Stell Eesti AS, explained that the system utilizes sensor-equipped dispensers that measure visitor frequency and hygiene product refill levels. "For instance, if particular restrooms see skyrocketing traffic during peak hours, the system sends staff advance alerts. This enables them to act before visitors are inconvenienced," Veski specified. Far from merely enhancing work efficiency, it aims to elevate the overall visitor experience.
Nõmm underlined that with the centre's restrooms seeing nearly 800k visits in six months and up to 6k visitors daily during peak hours, cleaning efficiency is vital for both service quality and budget management. "The Tork Vision Clean solution has helped us curb cleaning-related costs dramatically. Our annual soap savings total 74 liters, which equates to 185,000 doses, while savings on hand and toilet paper reach 26,000 meters and 75,000 meters, respectively. Considering Ülemiste Centre's average dispenser usage statistics, this surplus is sufficient to cater to over 100,000 customers," she said.
According to Veski, cutting-edge solutions such as Tork Vision Clean provide a competitive edge in the industry: "Data-driven systems, such as Tork Vision Clean, let businesses track consumption patterns and timely respond to shifting demands, ensuring superior service delivery."
Noteworthy, while specific Tork Vision Clean implementations in shopping and entertainment centers aren't explicitly mentioned in search results, related cases can be found in other high-capacity venues, such as sports stadiums. For instance, Tork's high-capacity dispensers ensure restroom dispensers are stocked 99% of the time and eliminate hundreds of hours of manual refill checks annually in airports and high-traffic venues.[1][2]
[1] Airports and High-Traffic Venues: https://www.dsdistribution.com/en/media/news/2018/03/may-03-2018-tork-vision-clean-2-0-stays-on-track/[2] Gathering Place Public Park (Tulsa, Oklahoma): https://www.torkusa.com/en/resources/case-studies/gathering-place-et-al
- The Tork Vision Clean solution, first introduced in the Baltics by Ulemiste Centre and Stell Eesti AS, is particularly effective in shopping and entertainment settings, improving business efficiency and cost-effectiveness.
- Tiia Nomm, Marketing and Responsible Business Head at Ulemiste Centre, has emphasized that the system has enabled cleaning staff to adapt to real needs, resulting in a 15% reduction in cleaning service hours and freeing up time for additional tasks.
- Piret Veski, Marketing and Communications Specialist at Stell Eesti AS, highlighted that the system uses sensor-equipped dispensers to measure visitor frequency and hygiene product refill levels, sending advance alerts to staff during peak hours to improve service quality and visitor experience.
- Nomm noted that with Ulemiste Centre's restrooms seeing high traffic, the Tork Vision Clean solution has helped the center significantly cut cleaning-related costs, with annual soap savings of 185,000 doses, 26,000 meters of hand and toilet paper, and enough surplus to cater to over 100,000 customers.
- Veski stated that data-driven systems like Tork Vision Clean offer a competitive edge in the industry, allowing businesses to track consumption patterns, timely respond to shifting demands, and ensure superior service delivery, as evidenced in related cases found in high-capacity venues such as sports stadiums.
