Infosys streamlines ABN AMRO's loaning procedure through the adoption of nCino platform.
Joaquin de Valenzuela, Managing Director - EMEA at nCino, has claimed that the partnership between nCino and Infosys has delivered significant results for ABN AMRO Bank. The nCino Platform, implemented by Infosys, has optimised lending processes, driven operational efficiency, and met the demands of a highly regulated industry.
Infosys' implementation of the nCino Platform at ABN AMRO Bank has transformed the bank's loan origination and collateral management processes. By consolidating multiple legacy systems into a single, unified, cloud-native platform, Infosys has improved operational efficiency, facilitated better data quality, enhanced collateral management capabilities, and optimised customer onboarding and loan origination workflows.
Key impacts of the transformation include centralised asset and collateral management, streamlined loan origination processes, improved customer experience, regulatory compliance and data integrity, and a future-ready and flexible infrastructure. The platform provides ABN AMRO with a centralised system to manage assets and collaterals effectively, reducing data quality issues and ensuring smoother collateral lifecycle management.
By integrating over 100,000 records from legacy systems over 11 months, the platform consolidates fragmented workflows into one unified process, improving operational efficiency and speeding up loan origination. The solution enables faster and more transparent customer onboarding, enhancing customer satisfaction through streamlined digital workflows and real-time credit processing.
The nCino Platform supports regulatory compliance through standardized credit workflows and robust data migration and reconciliation strategies developed by Infosys. Its cloud-native, API-driven architecture offers ABN AMRO flexibility to adapt and scale the solution according to future business needs.
ABN AMRO's IT lead credit, Hans-Willem Gisen, has highlighted that the platform is "a cornerstone of our continued growth and transformation," underscoring the strategic importance of the platform for the bank's lending operations going forward. Infosys' expertise in digital and cloud transformation was critical in the smooth migration and implementation process.
Jay Nair, EVP, Industry Head, Financial Services and Public Sector at Infosys, has expressed pride in supporting ABN AMRO's digital transformation journey with the nCino Platform, delivering a unified loan origination and collateral management solution. ABN AMRO selected Infosys for its expertise in digital and cloud transformation capabilities and its ability to deliver comprehensive solutions.
In summary, Infosys’ deployment of the nCino Platform has delivered a unified, efficient, and scalable lending and collateral management solution that modernises ABN AMRO's credit operations while improving customer service and internal processes. The innovative solution will enable ABN AMRO to streamline operations and enhance customer experiences while ensuring compliance with regulatory requirements.
References
- nCino Press Release
- Infosys Press Release
- Banking Technology
- Finextra
- The Banker
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