Initiating Conversation with ElevenLabs' Voice Assistant Technology, Named 11ai
The world of AI assistants has taken a significant leap forward with the introduction of 11ai by ElevenLabs. This voice-first AI assistant is designed to revolutionise daily workflows by seamlessly integrating conversational AI with the Model Context Protocol (MCP), enabling it to interact securely and context-awarely with various software services[1].
Current Use Cases
11ai offers a multitude of practical applications, transforming the way users manage their tasks and communications.
Voice-Activated Task Automation
By integrating with popular business applications such as Salesforce, HubSpot, Gmail, Zapier, Linear, Notion, and Perplexity, 11ai empowers users to automate tasks by voice. For instance, you can say, “Catch me up on yesterday’s Slack messages in the engineering channel,” and have the AI summarise and update the information accordingly[1][2].
Efficient Task and Workflow Management
With 11ai, users can create and update tasks via natural voice commands, such as “Add a task to review the quarterly report” or “Update the project status to ‘in progress.’” This streamlines project management, particularly for professionals juggling multiple deadlines[2].
Calendar and Scheduling Integration
11ai supports voice-driven calendar management, allowing users to schedule meetings or set reminders hands-free. For example, you can say, “Schedule a meeting with the design team for Friday at 3 PM”[2].
Natural Voice Synthesis
11ai generates clear and engaging spoken responses, improving communication efficiency and accessibility, especially in noisy or fast-paced environments[2].
Multi-voice Support and Customization
ElevenLabs offers thousands of realistic voices and advanced controls for voice quality, consistency, and pronunciation. This allows 11ai’s conversational agents to be customised to user preferences or brand identity[3][4].
Potential and Emerging Use Cases
The possibilities with 11ai are vast, extending beyond its current business focus.
Business Process Automation
By integrating deeply with CRM platforms and productivity tools, 11ai can automate repetitive workflows, summarise communications, and trigger actions across systems through voice, potentially saving considerable time and reducing errors[1].
Conversational AI for Customer Engagement
11ai could enhance customer service by automating responses and managing interactions dynamically, providing a more human-like conversational experience thanks to its advanced voice synthesis[1].
Context-aware Voice Assistants Beyond Business
Although currently business-focused, the technology behind 11ai could extend to personal productivity, smart home management, and custom voice-controlled applications, leveraging secure, context-aware task execution.
Integration with Websites and Other Platforms
Developers can build voice agents using ElevenLabs Conversational AI to control websites or other digital interfaces, with potential for more interactive and dynamic voice-controlled user experiences[3].
Getting Started with 11ai
To begin using 11ai, visit https://11.ai/ and complete the sign-up process. Once registered, click on the settings icon on the top right to customise your assistant's name and voice. Clicking on Start a Call will connect you with your personal 11ai assistant[5].
More integrations are planned to be added to 11ai in the future. The settings can also be altered to prevent the assistant from asking for permission every time to use an integration[6].
Key Features and Capabilities
- 11ai can access real-time information through Perplexity[7].
- It can remember past conversations[8].
- It can help with summarising messages and notifications through the Slack integration[9].
- It can check for upcoming meetings, reschedule meetings, or create meetings with calendar access[10].
- It can be used with custom MCP servers if needed[11].
- It is versatile due to its combination of conversational AI with various integrations[12].
- It is unable to answer questions requiring real-time data without further integrations or modifications[13].
- It will try to integrate suggestions for the answer based on the interruption[14].
- Linear (issue tracking and project management) is one of the services it integrates with[15].
- Google Calendar is another service it integrates with for scheduling purposes[16].
- In the field of data science, 11ai's deep learning capabilities enable it to automate various business tasks and workflows, such as summarizing communications, creating and updating tasks, and managing calendars, by integrating with popular software services like Salesforce, HubSpot, Gmail, and Google Calendar.
- Moving forward, artificial-intelligence technology like 11ai could be extended beyond business applications, providing context-aware voice assistants for personal productivity, smart home management, and custom voice-controlled applications, leveraging secure and seamless integration with various services through the Model Context Protocol (MCP).
