Jordan Unveils National Digital Modernization Blueprint for Period 2026-2028
Jordan has announced a new National Digital Transformation Strategy, aiming to build a digitally empowered, secure, and sustainable Jordan over the years 2026-2028. This strategy aligns with Jordan’s Economic Modernization Vision, Public Sector Modernization Roadmap, and Political Modernization Document.
Key Objectives of the Strategy
The strategy focuses on several main objectives:
- Establishing advanced, flexible, and secure digital infrastructure.
- Delivering integrated, unified, and user-centered government services via digital platforms.
- Building an inclusive national digital economy driven by technology, innovation, and entrepreneurship.
- Creating a supportive legislative and regulatory environment.
- Ensuring effective national data governance.
- Promoting digital inclusion and participation.
- Strengthening partnerships with the private sector and academia.
Strategic Pillars
The strategy is built on five strategic pillars:
- Digital Infrastructure: Developing robust, flexible, and secure national digital networks and systems.
- Seamless Government Services: Providing efficient, integrated digital government services with a user-centric design.
- Digital Identity and Signature: Expanding secure digital IDs (such as the Sanad platform) and digital signatures for trust and convenient access.
- Privacy and Digital Trust: Ensuring data privacy, cybersecurity, and building citizens’ trust in digital systems.
- Digital Inclusion and Participation: Guaranteeing universal digital access and promoting inclusion across communities.
Foundational Elements
The strategy also includes foundational elements such as advancing legislation/regulation, promoting innovation and entrepreneurship, and integrating emerging technologies like AI and advanced data analytics.
Guiding Principles
The strategy embraces guiding principles such as designing policies around citizens’ needs, basing decisions on accurate data and analytics, providing proactive services, and adopting a "digital by design" approach from the outset.
Sanad Digital Identity System
A notable part of the strategy is the expansion of Jordan’s digital identity system, Sanad, which is anticipated to have 3.5 million activated users by 2025 and is increasingly being accepted in both government and financial sectors to facilitate trusted digital transactions.
Collaborative Governance Model
The strategy will be executed through a collaborative governance model involving the Ministry of Digital Economy and Entrepreneurship and the Digital Transformation Unit at the Prime Ministry.
This comprehensive digital transformation strategy aims to modernize Jordan’s digital ecosystem by 2028, with the ultimate goal of building a secure, sustainable, and digitally empowered nation. However, the strategy does not provide information on how the modernization initiatives will be implemented.
Technology will be instrumental in achieving the objectives of Jordan's National Digital Transformation Strategy, as it will be used to establish advanced digital infrastructure, build an inclusive national digital economy, and integrate emerging technologies like AI and advanced data analytics. The strategy also emphasizes the importance of finance, as the modernization initiatives will require substantial investment and the Sanad Digital Identity System, an integral part of the strategy, is increasingly being accepted in both the government and financial sectors. This digital transformation aims to strengthen partnerships with the private sector and academia, fostering innovation and entrepreneurship, key elements for Jordan's economic modernization.
