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Kone Appoints Schima Fard to Lead Major Customer Support in DACH Region

Kone boosts customer service with a dedicated point of contact. Schima Fard will handle all major customer needs, from maintenance to digital services, fostering a partnership approach.

In this image there is a store, on the top there is some text.
In this image there is a store, on the top there is some text.

Kone Appoints Schima Fard to Lead Major Customer Support in DACH Region

Kone has appointed Schima Fard as the central point of contact for major customers at its Hannover office. Fard will serve as the DACH-wide interface between customers and segment-specific sales colleagues, aiming to provide the best possible service and foster a partnership approach.

Fard's role involves handling maintenance, emergency calls, and digital services for the company's key clients. He will work closely with sales colleagues across Germany, Austria, and Switzerland to ensure seamless customer support. Kone's goal is to strengthen its customer relationships and deliver tailored solutions through this dedicated position.

Schima Fard's appointment reflects Kone's commitment to enhancing customer service and collaboration. By centralizing customer support, Kone aims to provide major customers with a single point of contact for all their needs, ensuring swift and efficient solutions.

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