Resolve Issues with TikTok Failing to Verify Email and Phone Number Account Linking
TikTok, the popular social media platform, can sometimes encounter issues when creating new accounts due to various reasons. Here's a comprehensive guide to help you troubleshoot and resolve common problems.
TikTok Account Creation Issues: Possible Causes
TikTok may not recognise your email or phone number during account creation for several reasons. These include:
- The email or phone number is already linked to an existing TikTok account.
- Incorrect or invalid entry of your email or phone number.
- Account creation being blocked due to TikTok's backend limits on multiple accounts from the same device or suspicious activity.
- Temporary glitches or app bugs.
Troubleshooting Steps
- Check if your email or phone number is already linked to a TikTok account. If it is, consider recovering the existing account using TikTok's password reset options via email or phone number.
- Ensure you enter the email or phone number correctly. Double-check for typos, correct country code for phone numbers, and valid email format.
- Log out and log back in or reinstall the TikTok app. Temporary glitches can cause recognition issues, and a fresh login or reinstall can fix this.
- Try using an alternative email or phone number not previously used with TikTok.
- Clear app cache or use TikTok on a different device or network to rule out device or connection restrictions.
- If the problem persists, use TikTok's Help Center to report the issue via the ‘Report a Problem’ feature and provide details to get direct support.
If you're forced to sign up repeatedly when trying to log in, it could indicate account recognition or login issues tied to data conflicts or app bugs; reinstalling the app or resetting your device’s network settings might help.
Additional Troubleshooting Tips
- Use free VPN options such as ProtonVPN or TunnelBear to route your device traffic through different servers and potentially resolve network-dependent issues.
- Clearing the TikTok app data and cache may resolve data conflicts.
- In some cases, your email, phone number, or IP address may be flagged by TikTok due to suspicious activity. Performing a factory reset to wipe your device back to a clean default state can weed out any corrupted files or settings causing trouble recognising emails/numbers.
- TikTok may experience temporary technical issues that can cause problems with account creation and validating contact information. Ensure the TikTok app is fully updated through the app store/play store and update your Android, iOS, or other device operating system to the latest available version.
If none of these steps work, contacting TikTok support is advisable for personalized assistance.
Banned Statuses
Banned statuses take significant effort to overturn, but are possible by submitting an appeal and clearly demonstrating you have learned from any past violations of community rules.
[1] - Source: TikTok Help Centre [2] - Source: TikTok Help Centre and TikTok App
- It's possible that issues with creating new TikTok accounts may arise due to smartphones or gadgets running outdated technology, so it's recommended to ensure your device's operating system is updated to the latest version.
- In the event of account creation problems, you might want to consider using alternative smartphones or gadgets for the registration process, as certain devices or networks could be temporarily blocked by TikTok's backend.
